Privacy Policy

Protecting your personal data is very important to us. This Privacy Policy explains how we collect, process, and protect your data.

Last updated: February 2026
Reading time: approx. 10 minutes
01

Controller responsible for data processing

The controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

NexoCascade

Address: Wertherstraße 58, 33615 Bielefeld, Germany

Phone: +49 529 748377

Email: [email protected]

Website: www.nexocascade.de

If you have any questions about data protection, you can contact us at any time. We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the applicable data protection regulations and this Privacy Policy.

02

General information on data collection

In general, it is possible to use our website without providing personal data. If personal data (such as name, address, or email addresses) is collected on our pages, this is done on a voluntary basis whenever possible.

Please note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Legal basis

Personal data is processed on the basis of Art. 6(1)(a) GDPR (consent), Art. 6(1)(b) GDPR (performance of a contract), or Art. 6(1)(f) GDPR (legitimate interest).

Personal data is deleted as soon as the purpose for storing it no longer applies and there are no statutory retention obligations preventing deletion.

03

Contact form and email contact

If you send us inquiries via the contact form or by email, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing your request and in case of follow-up questions.

The following data is collected via the contact form:

  • First and last name
  • Email address
  • Phone number (optional)
  • Subject of the inquiry
  • Content of your message
  • Time of the inquiry

Purpose of processing

We process personal data solely to handle your contact request. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

Storage period

The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data from the contact form input fields and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is deemed ended when the circumstances indicate that the matter in question has been conclusively clarified.

04

Use of cookies

Our website uses cookies. These are small text files that your web browser stores on your device. Cookies help us make our services more user-friendly, effective, and secure.

Some cookies are “session cookies” and are automatically deleted at the end of your browser session. Other cookies remain stored on your device until you delete them or they expire automatically. These cookies allow us to recognize your browser on your next visit.

Technically necessary cookies

These cookies are required for the operation of the website and enable basic functions such as page navigation. The website cannot function properly without these cookies. The legal basis for processing is Art. 6(1)(f) GDPR (legitimate interest).

Your choices

You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to enable automatic deletion of cookies when closing the browser.

05

Server log files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and browser version
  • Operating system used
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer
  • IP address (anonymized)
  • Time of the server request

This data cannot be directly assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website — server log files must be recorded for this purpose.

06

Your rights as a data subject

You have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)

You have the right to request confirmation from us as to whether personal data concerning you is being processed. If so, you have the right to access this personal data and the information listed in Art. 15 GDPR.

Right to rectification (Art. 16 GDPR)

You have the right to request without undue delay the rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete data.

Right to erasure (Art. 17 GDPR)

You have the right to request that personal data concerning you be deleted without undue delay, provided that one of the reasons listed in Art. 17 GDPR applies.

Right to restriction of processing (Art. 18 GDPR)

You have the right to request restriction of processing if one of the conditions set out in Art. 18 GDPR is met.

Right to data portability (Art. 20 GDPR)

You have the right to receive the personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format.

Right to object (Art. 21 GDPR)

You have the right to object at any time to the processing of personal data concerning you for reasons arising from your particular situation.

Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us. The supervisory authority responsible for us is: The State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia.

07

Data security

During your visit to the website, we use the widely used SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. As a rule, this is 256-bit encryption.

If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognize whether an individual page of our website is transmitted in encrypted form by the closed display of the key/lock symbol in the status bar of your browser.

Technical security measures

We use technical and organizational security measures to protect the data we manage against manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

08

Changes to this Privacy Policy

We reserve the right to adapt this Privacy Policy so that it always complies with current legal requirements or to reflect changes to our services in the Privacy Policy, e.g., when introducing new services.

The new Privacy Policy will then apply to your next visit. We recommend that you read this Privacy Policy regularly to stay informed about the protection of the personal data we collect.

This Privacy Policy was last updated on: February 2026

Questions about privacy?

Address

Wertherstraße 58, 33615 Bielefeld

Availability

Mon – Fri: 9:00 – 17:00